Information Technology
The language of networks, systems, and support.
Equips learners with the technical vocabulary and communication skills needed for IT support, help desk, networking, and cybersecurity roles. Covers hardware and software terminology, troubleshooting language, and professional communication with clients and colleagues.
Language Skills Covered
- Technical vocabulary for hardware and software
- Help desk and customer communication
- Networking and cybersecurity terminology
- Reading technical documentation
- Writing incident reports and tickets